Terms and Conditions

Effective Date: April 3, 2025

Welcome to Boom Pop Balloons! These Terms & Conditions govern your use of our website and services. By booking with us, you agree to these terms.

• A 50% non-refundable deposit is required to secure your booking. The remaining balance is due 48 hours before the event.
   
• Orders placed within 72 hours of an event require full payment at booking.
   
• We accept payments via credit/debit card, PayPal, or other specified methods.
   

• Deposits are non-refundable but may be transferred to a future event if canceled at least 7 days in advance.
   
• No refunds for cancellations within 48 hours of the event.
   

• We deliver and set up within Plainfield, IL, and surrounding areas. Additional travel fees may apply.
   
• Setup times will be confirmed in advance. Clients must ensure access to the venue at the agreed time.
   

• Balloons are sensitive to heat, wind, and sharp objects. We are not responsible for damages once delivery/setup is complete.
   
• Outdoor setups are subject to weather conditions; we recommend indoor options for longevity.
   

• Custom balloon requests must be submitted at least 2 weeks in advance.
   
• Design changes may be accommodated up to 5 days before the event, subject to availability.
   

• We may take photos of our balloon setups for marketing purposes. If you prefer not to have your event featured, please notify us in advance.
   

• Boom Pop Balloons is not liable for any injuries, allergic reactions, or property damage caused by balloons or accessories after setup.
   
• Clients assume full responsibility for balloon safety, especially around children and pets.
   

For any questions or concerns, contact us at:
📧 hello@boompopballoons.com
📞 (630) 863-0272

By booking with Boom Pop Balloons, you acknowledge and accept these Terms & Conditions.